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For support on all RM machines and software, hot fixes, info, updates etc it is best to use the RM support website: RM Web Site Resources . As you enter you have the choice of four pages:
Use the expertise within the county on our own OCN Technical User Group following the link (blue people round a table) above
For School Service Desk queries telephone 0845 052 1000
For Kaleidos - The Oxfordshire Learning Platform help, log in, go to Interest Spaces and look for the OLP Support Forum or the Kaleidos Forum, otherwise ask your LP administrator to log a support call with RM - see above
For Laptops for Teacher issues/ sales from Evesham Computers: 01792 534550 make it clear that you are an OXFORDSHIRE school and that you want Oxfordshire CONTRACT Pricing
Interactive Whiteboards bought from Smart, for software downloads, user
guides, technical support bulletins, tips and safety information please visit
The Matrix-Display website for support please scroll down fill in the
on-line Customer Care Request.